Refunds and Returns

If you receive your products and there is anything wrong with them or the shipment was incorrect, please reach out to us at any of the ways listed on the Contact Us page and let us know. We will do everything we can to correct the mistake as quickly as possible.

Returns for reasons outside of our control will be refunded upon receipt of products in new condition, and are returned at purchasers expense (hey, we ship 'em out for free).

Warranty

We warranty our products FOR LIFE. In fact, if they fall apart or wear out, simply contact us and tell us what's up and we will make sure you are back creating as fast as possible!

Our warranties do not cover the wearing out or breaking of artist mediums due to normal use. For example leads, colored leads, marker tips, erasers, etc... We do however offer one free refill tube of 8 colored leads to verified purchasers to offset the learning curve of using them.